What to do in an emergency


Act quickly!

If you suspect that you have a gas leak then open all doors and windows to enable ventilation.

Turn off the emergency gas valve if you know where it is.

Call the National Emergency Gas on 0800 111 999. Someone will attend within an hour and make it safe.

You should then call us that we can ensure that before your gas is turned on again, everything is safe.

Discovering a potential gas leak in your home can be a frightening experience. However, acting swiftly is crucial to ensuring your safety and the safety of those around you. In this blog post, we’ll guide you through the necessary steps to take in case of a gas leak emergency in the UK. Remember, your quick response can make a significant difference in averting potential dangers.

Gas leaks may be indicated by a distinct smell, hissing sounds, or feeling light-headed. If you notice any of these signs, it’s important to act promptly. Open all doors and windows to enhance ventilation, allowing the gas to disperse. If safe to do so, turn off the emergency gas valve. Locate this valve beforehand to ensure a quick response in case of an emergency.

National Emergency Gas Helpline:

Call the National Emergency Gas Helpline at 0800 111 999. This emergency service operates 24/7, and they will dispatch a qualified professional to your location within an hour to assess and secure the situation.

Why Acting Quickly Matters:

Gas leaks pose serious risks, including fire hazards and health concerns. Rapid response not only minimises these risks but also prevents potential damage to your property.

Contact Us for Post-Emergency Assurance:

After contacting the National Emergency Gas Helpline, get in touch with us immediately. Our experienced team will ensure that your property is safe before the gas is turned on again. We specialise in post-emergency checks, providing you with peace of mind and comprehensive assistance throughout the process.

In a gas leak emergency, time is of the essence. By following these steps and acting swiftly, you can protect yourself, your loved ones, and your property from potential harm. Remember to contact us for thorough post-emergency checks, guaranteeing a safe and secure environment before restoring gas services. Stay informed, stay safe!